REFUND POLICY
This refund policy describes how Ashmira Digital handles refunds for products and services offered on or through our blog page, including any content, functionality, and services offered on or through the blog page.
Please read the Policy carefully before purchasing any products or services through the Blog. By purchasing a product or service through the Blog, you acknowledge that you have read, understood, and agree to be bound by the Policy.
Refunds for Digital Products
Our digital products, including ebooks and online courses, are non-refundable. We do not offer refunds for digital products because they can be easily copied or downloaded, and it is not possible for us to retrieve or disable access to the product once it has been delivered.
If you experience any technical issues with a digital product, please contact us using the contact information provided below and we will do our best to resolve the issue.
Refunds for Physical Products
We offer a 14-day return policy for physical products, such as books and merchandise, purchased through the Blog. If you are not satisfied with your purchase, you may return the product to us within 14 days of the date of purchase for a full refund of the purchase price, minus any shipping and handling fees.
To be eligible for a refund, the product must be in its original condition and packaging, with all tags and labels intact. We reserve the right to refuse a refund for any product that has been used, damaged, or altered in any way.
To request a refund for a physical product, please contact us using the contact information provided below and include your order number and a brief explanation of the reason for the return. We will provide you with instructions on how to return the product to us.
Please note that you are responsible for paying the shipping and handling fees for any returned products. We recommend that you use a trackable shipping method to ensure the safe return of the product.
Exceptions
There may be certain circumstances in which we do not offer a refund, such as:
- If the product or service was not purchased directly through the Blog.
- If the product or service was purchased more than 14 days ago.
- If the product has been customized or personalized in any way.
Changes to the Policy
We may update the Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make any material changes to the Policy, we will post the revised Policy on the Blog . We encourage you to review the Policy periodically to stay informed about our refund practices and the choices available to you.
Contact Us
If you have any questions about the Policy or our refund practices, please contact us at ashmiradigital@gmail.com